PURCHASE ORDERS are accepted from schools,
churches and government agencies with 30 day
payment terms. We will consider accepting a
Purchase Order from established companies with an
agreement that 50% of the charges will be paid at
the time of order, and the other 50% paid when
the product is delivered. If you want more
information email us at safes@mm.comSentry
Safe Free Shipping Options
Dock
to Dock if you have a business dock,
please chose this option when you enter the
shopping cart.
Lift
Gate if you need your product
lowered to the ground, please select the
"lift gate" option when you enter the
shopping cart. The freight company will call
ahead to arrange a delivery time. When they
arrive, they will lower your product to the
ground near your home or office. They will not
bring your product indoors.
Indoor
Delivery Options
*Sentry
and Schwab Indoor Delivery: Indoor Placement, cartoned product will be
placed inside threshold. White
Glove: White Glove
delivery includes having the product brought in
and placed where you want and then the packaging
is taken away. The delivery people will not help
set up the safe. There are limitations...there
can only be 2 flights of stairs, and the flights
cannot be more than 10 steps. If there is
anything unusual about your situation such as
delicate flooring, steepness of stairs,
narrowness of stairway, difficult entry into the
building, the freight company may request
additional help at an additional cost to you. If
you think your situation might require an extra
person, please call us so we can clarify.
We only sell to
the 48 continental United States. Our free
shipping policy applies to anywhere within the 48
continental Untied States. Because of the size
and weight of the products, we cannot ship to: 1)
PO Box addresses 2) APO/FPO addresses 3) Alaska
or 4) Hawaii 5) Puerto Rico.
Delivery
Time
We ship from
warehouses in Rochester, NY and Los Angeles,
California. We send your order immediately to the
warehouse nearest you, then they take 7 to 10
business days to ship. This may be a longer
process than some of our competitors, but
shipping directly from the warehouse makes it
possible for us to give you great discount
rates! If you have any other questions
please email us at customer
service.
What
is our return policy?
If
the merchandise is defective or damaged,
you must contact us within seven days of your
receipt of your product. If you determine your
product is defective or damaged
later than seven days of receipt of product,
it is a warranty issue and you must contact the
manufacturer.
Within
the first 7 days of receipt of the product, If
you believe the product is defective,
we will ask the manufacturer to speak to you. If
the manufacturer determines the product is
defective, then we will arrange for a full credit
or replacement upon return of the product.
Within
the first 7 days of receipt of the product, if
you refuse your shipment because it was damaged
or determine it was damaged after opening the
box, we will issue a full credit or replacement
safe.
Please shop carefully, returns
are not permitted if the merchandise is not
defective.
If
you cancel your order before it ships, there is a
$25 cancellation fee to cover our credit card
processing cost.
We
must be informed of all returns. Please e-mail customer
service
to inform us of your return. We will issue a
Return Authorization Number and give you the
address where you can return the product. No
returns will be accepted without a Return
Authorization Number.
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