PURCHASE ORDERS are accepted from
schools, churches and government agencies with 30 day
payment terms. We will consider accepting a
Purchase Order from established companies with an
agreement that 50% of the charges will be paid at the
time of order, and the other 50% paid when the product
is delivered. Please contact us for more information
customer
service.Free Shipping
Options
Dock
to Dock
if you have a business dock, please chose this
option when you enter the shopping cart.
Lift
Gate if
you need your product lowered to the ground,
please select the "lift gate" option
when you enter the shopping cart. The freight
company will call ahead to arrange a delivery
time. When they arrive, they will lower your
product to the ground near your home or office.
They will not bring your product indoors.
Indoor Delivery Options
Sentry Indoor
Placement:
Product will be brought just inside the
threshold and left their without packaging being removed.
Sentry White
Glove: White Glove delivery includes having the product
brought in and placed where you want and then the packaging is taken
away. The delivery people will not help set up the safe. There are
limitations...there can only be 2 flights of stairs, and the flights
cannot be more than 10 steps. If there is anything unusual
about your situation such as delicate flooring, steepness of stairs,
narrowness of stairway, difficult entry into the building, the
freight company may request additional help at an additional cost to
you. If you think your situation might require an extra person,
please call us so we can clarify.
We only sell to
the 48 continental United States. Our free
shipping policy applies to anywhere within the 48
continental Untied States. Because of the size and
weight of the products, we cannot ship to: 1) PO
Box addresses 2) APO/FPO addresses 3) Alaska or 4)
Hawaii 5) Puerto Rico
Delivery
Time
We ship from
warehouses in Rochester, NY and Los Angeles,
California. We send
your order immediately to the warehouse nearest
you, then they take 7 to 10 business days to ship.
This may be a longer process than some of our
competitors, but shipping directly from the
warehouse makes it possible for us to give you
great discount rates! If you have any other questions please
email us at customer
service.
What
is our return policy?
If the merchandise is defective
or damaged, you must contact us within seven days of your receipt of
your product. If you determine your product is defective or damaged later
than seven days of receipt of product,
it is a warranty issue and you must contact the
manufacturer.
Within the first 7 days of
receipt of the product, If you believe the product is defective, we will
ask the manufacturer to speak to you. If the manufacturer determines the product
is defective, then we will arrange for a full credit or replacement
upon return of the product.
Within the first 7 days of
receipt of the product, if you
refuse your shipment because it was damaged or determine it was damaged
after opening the box, we will issue a full credit
or replacement safe.
Please shop carefully,
returns are not permitted if the merchandise is not
defective. If you cancel your order
before it ships, you will receive a full refund.
We must be informed of
all returns. Please e-mail customer
service or call 1-716-326-4499 to inform us of your return.
We will issue a Return Authorization Number and give you the address
where you can return the product. No returns will be accepted without
a Return Authorization Number. |
has been manufacturing security products for 75 years and its name is known world-wide for
security and fire-rated models. 
